Here's what happens after you place your order:
- At the end of each day I will be printing up all orders that have gone through.
- Orders will be processed in the order in which they were received.
- Please allow 5-7 BUSINESS DAYS for processing before shipping. *** Business Days means Monday - Friday.
- All packages will be shipped First Class via USPS with delivery confirmation included.
Here's what will DELAY the shipping of your package:
- If I have not received payment for your purchase by the time I print your order (which is at the end of each day) it will go in a separate pile that will be sorted through after the Sale is over.
- If you pay with an E-Check and DO NOT CONVO ME to tell me, your order will end up in the 'not paid' pile. Keep in mind that E-Checks take 5 Business Days to clear. I do not ship packages until payments have been received.
- If you do not leave your color selection (when purchasing 'You Choose the Shade' items) in the NOTES TO SELLER in ETSY, your order will be put in a separate pile that will be sorted through after the sale is over. *** I DO NOT use Paypal for shipping or for convo's, so if you send me a message in Paypal, chances are I won't see it until after the Sale is over.
- If you have a different name on your Paypal account than what's on your Etsy account and do not convo me on Etsy to tell me, your order will go in the 'not paid' pile and will be sorted through after the Sale is over. *** Discrepancies in account names will cause your order to appear as if it hasn't been paid for.
- PLEASE make sure your Etsy account information is accurate. This includes your mailing address.
Other things to keep in mind:
- If you would like multiples of a particular item, please convo me BEFORE making a purchase so I can set up a 'Reserved Listing' for you. Once you make a purchase, I cannot just 'add on' an item. A separate listing has to be made. So it saves time in general if I can do it all in one step. *** it also lessens the chance of your items being shipped separately (saving you $$$) or thinking that your items were 'forgotten' or 'lost'.
- During Sales I will not be taking custom orders, or color substitutions. If there is an item you do not see listed that you have purchased before (or have seen in the 'Sold' category) please convo me and I can do a 'Reserved Listing'. *** Custom Orders are requests for color specific items that are considered 'One Of A Kind' or a color combination that is not currently for sale. Asking for multiples of items is NOT considered a Custom Order.
- I will be 're-listing' items as quickly as I can. Please keep in mind that I am in CA, so I am in PST, which is 3 hours behind EST, so items might not show up early in the morning if you're in the Mid-West and East Coast.
- I will be available by Convo on Etsy during the entire Sale. I will answer all Convo's within a couple of hours of receiving them.
- When sending me a Convo regarding your order, please tell me the date of purchase. *** On 'my end' of viewing orders, they are listed by date, and by your Etsy Account name. I can only retrieve your order by scrolling through the list. So having a 'date' will allow me to scroll through faster - thus me being able to help you faster.
I know this seems like SO MUCH LAME INFORMATION, but after my last Sale I really felt that there were some issues that could have been avoided if I had just conveyed all this information before hand.
Something else I wanted to share with you all, is that I make all these items myself. I cut & heat seal the ribbon to line the clips. I cut the fabric from the bolt and into the individual squares. I sew the petals by hand and I cover the buttons by hand - I don't have a 'button making machine'. I DO NOT sell pre-made items (except for the artificial/felt flowers, and the beanies) which means I even wrap the ribbon around my interchangeable headbands. I do have a friend that sews my elastic headbands for me and makes my beanies 'interchangeable' (as I do not know how to use a sewing machine) but everything else I do myself. I even box up your orders by my self. So that messy handwriting on the outside of the box? Yeah... that's me. I tell you this because I want you to know why the 'processing time' seems so long. My last Sale FAR EXCEEDED my expectations (I had over 150 orders come through during the first 2 days!) and I completely ran out of any pre-made work I had stocked up (ribbon lined clips, headbands, cut fabric) and that put me greatly behind. Thankfully my sister stepped up and helped me make a ton of the petals (other wise many of you would STILL be waiting for your orders... ) So I try to quote enough time to allow for large orders, but know that I will ship your order as QUICKLY as I can.
So THANK YOU for making it this far, and I hope you like the new items we've added for this Sale. Keep in mind that more 'New Stuff' will be added throughout the week... Happy Shopping!
